We offer a lifetime guarantee on all the materials we use and our craftmanship. If any bag fails because of workmanship or defects, we will fix or replace your Pinder bag at no charge. "Lifetime" means the reasonable expected lifetime of the product and does not cover normal wear and tear. We know our laptop bags are built with the best quality out there. We stand behind them and are very proud of them. Now this doesn't mean that a bag will last forever. No bag does. If someone tells you otherwise then you need to tell them that they should consider a career in politics because that simply isn't possible.

We want you to be 100% satisfied. If you want to return a laptop bag because it wasn't the exact color you wanted or you ordered the wrong size, please keep the bag in new and re-sellable condition and we'll gladly take it back within 30 days of your purchase and give you a refund.

Please feel free to continue looking at our laptop bags. You can also contact us if you any other questions. We do our best to respond to all requests very quickly.